Outpatient hospital & clinic software · Ghana

From the consulting room to the NHIS claim, without retyping anything.

LAVABMS Hospital runs the outpatient journey — registration, appointments, the consultation, prescribing, laboratory requests and the bill — on the same ledger as the pharmacy till. It is built on the system 1,700 Ghanaian businesses already close their day on.

1
Visit, one record, one bill
28
Permissions, so a clerk is not a clinician
9
NHIA facility bands, versioned by date
2
Ways to run it — your server or ours

A claim NHIA will pay

Built for the scheme, not adapted to it

Most rejected claims are decided weeks earlier, at the front desk.

It refuses the mistake, not the claim

A membership number, a date of birth and sex are required at registration, and a diagnosis before a consultation can close — because a claim without them is rejected. The question gets asked while the patient is still in front of you.

The payer follows the patient

Scheme, member ID, folder number and the Claim Check Code are carried onto the invoice automatically. No visit is quietly billed as cash because somebody forgot to change a dropdown.

Tariffs are dated, not overwritten

The G-DRG schedule loads by facility band and version. A visit in July stays worth what July was worth when NHIA republishes — your signed-off revenue does not change under you.

One import, checked first

A new tariff loads in chunks with a preview before anything is written, and a half-finished import prices nothing — the previous schedule stays in force rather than leaving a hole.

It says "unknown" instead of guessing

Allergy checking

When a doctor prescribes, the drug is checked against the patient's recorded allergies. A match is shown with a hazard band and is not billed.

And when the clinical record cannot be read — the branch is offline, the record has not synced — the chart does not fall silent and it does not say "no allergies". It says allergy status unknown, names when it last synced, and records on the visit that nothing was checked. A blank where a warning should be is the most dangerous screen in a hospital system.

  • ChecksEvery prescription against recorded allergies
  • BlocksA matched drug from the bill, with a hazard band
  • AdmitsWhen it could not check, rather than implying it did
  • RecordsOn the visit, so it is visible afterwards

The day, in order

Front desk to cashier

Each step hands the next one what it needs.

Register and find

Search by name, folder number, phone or NHIS number. Allergies and payer captured once, on the patient, not asked again every visit.

Book against a real rota

Slots come from each clinician's roster, so reception can only sell time that exists. A ward round is rostered but not bookable, and an eleventh patient cannot be squeezed into a ten-seat clinic — the save refuses it, not just the screen.

Consult

Complaint, examination, vitals, diagnosis and plan. Vitals are a separate permission from opening the visit, so a nurse can record them without being a prescriber.

Request a test without leaving the room

A laboratory request made inside the consultation is on the bench worklist immediately, and the result comes back onto the patient's chart. Nobody retypes a request form.

Prescribe and dispense

The prescription reaches the pharmacy queue in the same system that holds the stock, so dispensing moves the medicine and the ledger together.

Close to the cashier

Closing raises the bill. A visit that closed without one is listed as unsigned so it can be chased — and a visit that genuinely owes nothing is marked as such rather than sitting in the same list.

Who read which record

Confidentiality

Every clinical read is logged — who, which patient, what they opened, and when. Refusals are logged too, so an access problem is visible rather than reported as a rumour.

A clinician who needs a record they are not assigned to can open it by typing a reason. The reason is required, it is recorded, and it appears on the administrator's dashboard the same day. Access is not a locked door or an open one; it is a door that remembers.

  • LogsEvery read, with the patient's name as it was then
  • SeparatesReading your own patients from reading anybody's
  • RequiresA written reason to break the glass
  • SurfacesBreak-glass on the dashboard, not buried in a report

What it does not do

Scope, stated plainly

You should know this before a demo, not after a deposit.

Today

Outpatient

Registration, appointments and rota, consultations, prescribing, laboratory requests, dispensing, billing, NHIS claim data, audit and analytics. This is a complete outpatient department and a complete clinic.

Not yet

Inpatient

There are no wards, beds, admissions, discharges or theatre lists. If you admit patients, LAVABMS Hospital will run your outpatient department and your laboratory, and it will not run your wards. We would rather say so here.

Comes from LAVABMS

Stock, accounts and payroll

Pharmacy stock, purchasing, accounting, HR and payroll are the main LAVABMS modules, on the same database. The hospital does not carry its own second copy of any of them.

Same platform

Online, or on your own server

Run it in the building so a clinic keeps working when the line drops, or hosted and reachable from anywhere. Records made offline merge without collisions.

Get in touch

See it with your own clinic's day.

Tell us how many consulting rooms you run, whether you file NHIS, and whether you have a laboratory. We will show you the flow your staff would actually follow.

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