Outpatient hospital & clinic software · Ghana
From the consulting room to the NHIS claim, without retyping anything.
LAVABMS Hospital runs the outpatient journey — registration, appointments, the consultation, prescribing, laboratory requests and the bill — on the same ledger as the pharmacy till. It is built on the system 1,700 Ghanaian businesses already close their day on.
A claim NHIA will pay
Built for the scheme, not adapted to itMost rejected claims are decided weeks earlier, at the front desk.
A membership number, a date of birth and sex are required at registration, and a diagnosis before a consultation can close — because a claim without them is rejected. The question gets asked while the patient is still in front of you.
Scheme, member ID, folder number and the Claim Check Code are carried onto the invoice automatically. No visit is quietly billed as cash because somebody forgot to change a dropdown.
The G-DRG schedule loads by facility band and version. A visit in July stays worth what July was worth when NHIA republishes — your signed-off revenue does not change under you.
A new tariff loads in chunks with a preview before anything is written, and a half-finished import prices nothing — the previous schedule stays in force rather than leaving a hole.
It says "unknown" instead of guessing
Allergy checkingWhen a doctor prescribes, the drug is checked against the patient's recorded allergies. A match is shown with a hazard band and is not billed.
And when the clinical record cannot be read — the branch is offline, the record has not synced — the chart does not fall silent and it does not say "no allergies". It says allergy status unknown, names when it last synced, and records on the visit that nothing was checked. A blank where a warning should be is the most dangerous screen in a hospital system.
- ChecksEvery prescription against recorded allergies
- BlocksA matched drug from the bill, with a hazard band
- AdmitsWhen it could not check, rather than implying it did
- RecordsOn the visit, so it is visible afterwards
The day, in order
Front desk to cashierEach step hands the next one what it needs.
Search by name, folder number, phone or NHIS number. Allergies and payer captured once, on the patient, not asked again every visit.
Slots come from each clinician's roster, so reception can only sell time that exists. A ward round is rostered but not bookable, and an eleventh patient cannot be squeezed into a ten-seat clinic — the save refuses it, not just the screen.
Complaint, examination, vitals, diagnosis and plan. Vitals are a separate permission from opening the visit, so a nurse can record them without being a prescriber.
A laboratory request made inside the consultation is on the bench worklist immediately, and the result comes back onto the patient's chart. Nobody retypes a request form.
The prescription reaches the pharmacy queue in the same system that holds the stock, so dispensing moves the medicine and the ledger together.
Closing raises the bill. A visit that closed without one is listed as unsigned so it can be chased — and a visit that genuinely owes nothing is marked as such rather than sitting in the same list.
Who read which record
ConfidentialityEvery clinical read is logged — who, which patient, what they opened, and when. Refusals are logged too, so an access problem is visible rather than reported as a rumour.
A clinician who needs a record they are not assigned to can open it by typing a reason. The reason is required, it is recorded, and it appears on the administrator's dashboard the same day. Access is not a locked door or an open one; it is a door that remembers.
- LogsEvery read, with the patient's name as it was then
- SeparatesReading your own patients from reading anybody's
- RequiresA written reason to break the glass
- SurfacesBreak-glass on the dashboard, not buried in a report
What it does not do
Scope, stated plainlyYou should know this before a demo, not after a deposit.
Outpatient
Registration, appointments and rota, consultations, prescribing, laboratory requests, dispensing, billing, NHIS claim data, audit and analytics. This is a complete outpatient department and a complete clinic.
Inpatient
There are no wards, beds, admissions, discharges or theatre lists. If you admit patients, LAVABMS Hospital will run your outpatient department and your laboratory, and it will not run your wards. We would rather say so here.
Stock, accounts and payroll
Pharmacy stock, purchasing, accounting, HR and payroll are the main LAVABMS modules, on the same database. The hospital does not carry its own second copy of any of them.
Online, or on your own server
Run it in the building so a clinic keeps working when the line drops, or hosted and reachable from anywhere. Records made offline merge without collisions.
Get in touch
See it with your own clinic's day.
Tell us how many consulting rooms you run, whether you file NHIS, and whether you have a laboratory. We will show you the flow your staff would actually follow.
Prefer the main contact form?